Privacy policy

Privacy Policy 

MillyRose Crafts is committed to protecting the privacy of our customers and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal data. 

2. Information We Collect  

We may collect the following types of personal data:  

  • Contact information (e.g., name, email address, shipping address)  

  • Payment information (e.g., credit card details)  

  • Purchase history and preferences  

3. Purpose of Data Processing  

We process your personal data for the following purposes:  

  • To fulfill orders and deliver products  

  • To communicate with you regarding your orders  

  • To improve our services and understand customer preferences  

  • To comply with legal obligations  

4. Legal Basis for Processing  

We process your data based on the following legal grounds:  

  • Your consent  

  • Contractual necessity  

  • Compliance with legal obligations  

  • Legitimate interests  

5. Data Sharing and Transfers  

Your personal data will not be sold or rented to third parties. We may share your information with trusted service providers for order fulfillment, payment processing, and marketing purposes in accordance with GDPR. Data may be transferred outside the UK or EU; we ensure appropriate safeguards are in place. 

6. Data Retention  

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, in accordance with legal obligations. 

7. Your Rights  

You have the right to:  

  • Access your personal data  

  • Request rectification of inaccurate data  

  • Request erasure of your personal data  

  • Object to processing  

  • Request the restriction of processing  

  • Data portability  

8. Contact Us  

For any inquiries regarding our GDPR policy, please contact us at:  

Deborah Barraclough, MillyRose Crafts Ltd, Calle Delfin 4, 4D Damara 2, 03710 Calpe, Alicante, Spain 

9. Changes to This Policy  

We may update this policy from time to time. Any changes will be communicated through our website. 

10. Complaints  

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). 

MillyRose Crafts Ltd values your privacy and is committed to safeguarding your personal information. Thank you for trusting us with your data

Updated January 2025