General Purchase and Sales Regulations (GPSR) Document: EU and Northern Ireland
General Overview
This General Purchase and Sales Regulations (GPSR) document outlines the terms and conditions applicable to all transactions conducted through our online craft business, MillyRose Crafts Ltd, specifically catering to customers within the European Union (EU), including Northern Ireland. This document ensures compliance with EU consumer protection laws, transparency, safety, and the establishment of clear rights and obligations for both the business and its customers.
Scope
This GPSR applies to all sales conducted via our online platform to customers located in the EU. It covers product descriptions, any relevant safety requirements, pricing, ordering processes, payment methods, delivery conditions, returns, and customer service.
Product Descriptions
Additional Product Information
As well as designing our own products, we source innovative and high-quality craft kits globally acting as distributor to our customers, ensuring a diverse and exceptional offering.
All products offered for sale will be described accurately and comprehensively, including specifications, materials, and dimensions. Photographic representations are provided to enhance customer understanding. Any variations in product appearance may occur due to lighting or display settings.
Our products are specialised adult craft kits, intended for individuals aged 14 years and above.
We will advise customers of any safety requirements in relation to our products when applicable. All products offered for sale will be described accurately and comprehensively, including specifications, materials, and dimensions. Photographic representations are provided to enhance customer understanding. Any variations in product appearance may occur due to lighting or display settings.
Pricing
Prices displayed are inclusive of VAT as applicable under EU law. Shipping costs will be clearly indicated at the checkout stage before the completion of any transaction.
Ordering Process
Customers may place orders through the designated online platform. An order confirmation will be sent via email upon successful processing of payment. Customers are advised to review their orders for accuracy before submission.
Payment Methods
Accepted payment methods include major credit cards, PayPal, and other electronic payment systems. All transactions are processed securely to ensure customer data protection.
Delivery Conditions
We commit to delivering products within the specified time frame, depending on the selected delivery option. Customers will receive tracking information where applicable. Responsibility for the product transfers to the customer upon delivery.
13 December 2024